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If you’re asking yourself how do I fix my business listing on Google, you’re in the right place. In this blog post, we’ll show you step-by-step how to fix any errors in your business listing so that it appears correctly on Google Search and Maps.
Checkout this video:
Check your business name, address, and phone number
When you set up your business listing on Google, be sure to enter your business name, address, and phone number correctly. This information should match what’s on your website and other online directories. If you have multiple locations, be sure to create a separate listing for each one. You can use the same phone number for each listing, but make sure the address and business name are unique to each location.
If you’re not sure if your business is already listed on Google, do a search for your business name. If you see your business listed, you can claimed it and make any necessary edits.
Check your business category
One of the most common issues we see when businesses call us to ask how to fix their business listing on Google is that they’re using the wrong category.
To check what category your business is listed under:
-Sign in to Google My Business.
-If you have multiple locations, open the location you’d like to edit.
-Click Info from the menu.
-Scroll down to the “Category” section and click the icon next to your current category. Depending on how many categories you have, you may need to click View all in order to see the icon.
-Choose a new primary category by clicking it, then click Apply.
Claim your business listing
If you’ve verified your business and it still doesn’t show up in search results, it may be unclaimed. When you claim your business listing, you’ll be able to control the information that displays on your business’s profile across Google products, like Maps and Search. You can also use your business listing to boost your business’s visibility on Google.
Optimize your business description
To make sure your business information on Google is up to date, first sign into Google My Business.
In the “Info” tab, scroll down to the “Business Description” section. Here, you can write a short description of what your business does. Be sure to include relevant keywords and phrases that describe your business, so customers can find you more easily.
Once you’re done, click “Apply” to save your changes.
Add photos and videos
To add photos and videos to your Business Profile on Google, follow these steps:
1. On your computer, sign in to Google My Business.
2. Choose the listing you’d like to add photos or videos to.
3. In the “Photos” section, click Add photos or video.
4. Follow the instructions to upload photos or videos from your computer, or from a URL.
Add your business hours
If you add your business hours to your Google listing, potential customers will be able to see when you’re open for business. This is especially useful if your business has special hours, like if you’re open late or on weekends.
To add your business hours:
1. Sign in toGoogle My Business.
2. If you have multiple locations, open the location you’d like to manage.
3. Click Info from the menu.
4. Scroll down to the “Add opening hours” section and click Hours.
5. Enter your business’s hours of operation and click Apply.
Add your website
If you want your business to show up in Google search results, you need to add your website. This tells Google that your business exists and helps it determine whether your site is relevant to a searcher’s query. You can do this by:
-Including your website in your Google My Business listing
-Submitting your website to Google Search Console
-Adding your website to other directories and online listings
Respond to reviews
As a business owner, you can’t control what customers say about you online. But you can control how you respond.
An online reputation is important for all businesses, especially ones that rely on local customers. According to a study by BrightLocal, 88% of consumers trust online reviews as much as personal recommendations. And 72% of consumers say that positive reviews make them trust a local business more.
The first step to managing your business’s online reputation is monitoring what’s being said about your business on review sites like Google, Yelp, and Facebook. You can set up Google Alerts to get notifications whenever your business is mentioned online.
Once you know what people are saying, you can start responding to reviews—both the positive and the negative ones.
Responding to positive reviews is a great way to show your appreciation for your customers and build loyalty. But don’t just say “Thanks!” Take the time to write a personal response that acknowledges the reviewer by name and mentions something specific about their experience.
Negative reviews can be more challenging to deal with, but they provide an opportunity to turn a customer’s bad experience into a positive one. First, take a deep breath and try not to take the criticism personally. Second, reach out to the customer privately and try to resolve the issue offline if possible. And third, post a public response that is professional and helpful without going into too much detail about the specifics of the situation.
Remember, potential customers are reading these reviews—so make sure your responses reflect well on your business!
Use Google My Business Posts
If your business information on Google is inaccurate, you can fix it yourself.
Google My Business is a free tool that allows businesses to manage their online information—including their hours, location, and contact information—on Google Search and Maps.
If you find that your business information on Google is inaccurate, you can update it yourself using the Google My Business tool. Here’s how:
1. Sign in to Google My Business.
2. If you have multiple locations, open the location you’d like to manage.
3. From the menu, click Info.
4. From the “Info” panel, click the section you’d like to change (for example, Phone number).
5. Make your changes, then click Apply.
Insights
As the most popular search engine, it’s important to make sure your business is listed correctly on Google. If not, you could be losing out on valuable leads and customers. Fortunately, if you find that your business listing is incorrect, you can usually fix it yourself. In this article, we’ll show you how to fix your business listing on Google so you can start getting more visibility for your business.
The first thing you need to do is claim your business listing. If you haven’t claimed your business listing yet, you can do so by going to Google My Business and clicking on the “Claim this business” button. Once you’ve claimed your listing, you’ll be able to edit your business information.
If you find that your business name, address, or phone number is incorrect, you can simply click on the “Edit” button and update the information. Once you’ve made your changes, be sure to click on the “Save” button so your changes will take effect.
If you need to add additional information to your listing, such as hours of operation or a description of your business, you can do so by clicking on the “Add section” button. From there, you can select the information you want to add and fill out the relevant fields. Once you’re done, be sure to click on the “Save” button so your changes will take effect.
You can also add photos and videos to your listing by clicking on the “Add photos & videos” button. From there, you can upload photos and videos of your businesses or products. Once you’ve added all the photos and videos you want, be sure to click on the “Save” button so your changes will take effect.
If you have any questions about how to fix your business listing on Google, feel free to ask in the comments section below and we’ll do our best to help out!
