The Baldwin Group, Inc. work environment encompasses positions ranging from scientists to programmers to administrators, yet is small enough to provide a feeling of family and friendship. While the pace is fast and energetic, we understand the importance of work life balance and encourage staff to maintain that balance. Both diversity and teamwork are integral to work at TBG. New ideas and perspectives are always welcomed and encouraged, making TBG a company where everyone's voice is heard. TBG's employee benefits are equivalent to those enjoyed by our government counterparts.

Current Opportunities


IT Help Desk Coordinator Charleston, South Carolina

The Baldwin Group, Inc. specializes in providing professional services to the Federal Government in the fields of information technology, science, and human resources. We draw on over 20 years of experience in management consulting services to help you achieve your goals. At the Baldwin Group, we take care of our employees and our employees take care of our customers.

The Baldwin Group, Inc. is seeking a highly motivated, customer service oriented IT Specialist in support of our contract with the National Oceanic and Atmospheric Administration Office for Coastal Management in Charleston, SC. This position will provide tier one IT support to staff located in Charleston, SC, Silver Spring, MD, Honolulu, HI, and various field offices. This candidate will coordinate the identification, prioritization, and resolution of end user help requests.

Role Responsibilities:

  • Provide Tier One Help Desk Support with a high level of customer service and timely response
  • Maintain, troubleshoot, and install PC's, printers and other peripherals
  • Deploy Windows operating systems to laptops, desktops, and servers
  • Install, configure, troubleshoot, and support customers’ desktop software
  • Provide email system and mobile phone support
  • Audio/Visual and telecommunication systems support
  • Manage, distribute, and track user support tickets to appropriate IT resources for resolution
  • Coordinate and perform new user orientation
  • Follow established documented standard operated procedures and policies
  • Maintain inventory of software and hardware
  • Lead technology refresh deployment at Charleston office location
  • Review and mitigate IT security vulnerabilities to ensure compliance for IT security audits

Qualifications and Skills

  • Required 4+ years working experience in IT Help Desk and Customer Service environment
  • Associates degree or higher in Information Technology and/or related field
  • Recommended entry level Certifications such as A+, Network+, Security+, and /or MCSA
  • Working knowledge of Microsoft Windows Operating Systems
  • Excellent customer service and communication skills
  • Ability to work well in a team environment
  • Knowledge of IT industry standards, best practices, and security audits
  • Must pass Federal Government background investigation

How to Apply

To apply for this position, please email your resume with a cover letter outlining your qualifications to:
hr@tbgva.com
Subject: "IT Help Desk Coordinator Charleston, South Carolina"


Grants and Agreements Coordinator Charleston, SC or Silver Spring, MD

The Baldwin Group, Inc. (TBG) seeks a qualified individual to provide grants and interagency agreements support on our contract with the National Oceanic and Atmospheric Administration’s Office for Coastal Management (NOAA OCM). The grants and agreements coordinator serves as the primary point of contact for interagency agreements, and manages and coordinates grants and federal funding opportunity announcements, requests for applications, and award action requests.

Duties

  • Serve as administrative point of contact for grants and agreements
  • Review existing and proposed grants and agreements and supporting documentation to ensure compliance with regulations, procedures, and agency requirements related to such grants and agreements
  • Draft proposed grant recommendations and agreements and shepherd all agreements and award action requests through administrative and legal clearances
  • Assist with monitoring and oversight of grant activities based on best grants management practices
  • Communicate the status of major grant actions and advise the federal grants coordinator on programmatic aspects of awards and competitions
  • Manage the official grants and agreements files and maintain the annual agreements plan
  • Utilize NOAA/National Ocean Service systems for establishing, maintaining, and tracking grants and agreements, including Grants Online
  • Prepare authorizing requisition to fund grants and agreements and support other functions and special projects as delegated by financial services management
  • Assist in maintaining the annual grants plan, center grants portfolio, and grant reports, and prepare authorizing requisition to fund grants
  • Coordinate periodic grants training and grant team meetings for center management and personnel

Qualifications

  • Three to five years of experience, preferably working on a government contract or with the federal government
  • Experience interpreting government guidance and/or regulations
  • Excellent communicator and team player
  • Organized self-starter, with an eye for detail

How to Apply

To apply for this position, please email your resume with a cover letter outlining your qualifications to:
hr@tbgva.com
Subject: "Grants and Agreements Coordinator Charleston, SC or Silver Spring, MD"


Instructional Design Technologist Charleston, SC

NOAA’s Office for Coastal Management (OCM) is looking for an Instructional Technologist to support the Learning Services Division at OCM. This position will be employed by The Baldwin Group (TBG) under a contract with NOAA’s Office for Coastal Management. The successful candidate will support the development of online learning products and will be responsible for bringing innovation and technical perspective to the instructional design process, recommending appropriate instructional technology, scoping and prototyping products, developing or coordinating graphic and multimedia inputs, and developing final online eLearning products. The candidate should have experience using Adobe Captivate and Articulate Storyline for the design and development of instructional products.

Core responsibilities include, but are not limited to

  • Works with the product team to understand learning needs, document technical requirements, and recommend appropriate instructional technology, communicating limitations and advantages
  • Develops the layout, design, and functional components for the product
  • Builds learning products, using appropriate instructional software, primarily Adobe Captivate or Articulate Storyline, ensuring product meets industry standards for instruction
  • Coordinates with client web development and design staff to ensure product development conforms with client development and design standards, including online security and accessibility requirements
  • Maintains existing online instructional products and troubleshooting, tracking needed updates and testing new instructional technical solutions as needed
  • technical assistance and recommendations to customers in the use of the available online learning applications
  • Develops and tracks appropriate metrics information associated with access and use of online learning applications and tools

Qualifications

Required:

  • Minimum MA plus three years of directly related experience or BA plus five years of directly related experience
  • Experience in eLearning or blended learning design
  • Demonstrated technology skills and ability with instructional software and with the variety of media formats needed for eLearning and blended learning solutions
  • Strong written and verbal communication skills
  • Self-starter with ability to work in a team environment
  • Demonstrated ability to build relationships with management, colleagues, and external partners

Preferred:

  • Experience developing micro-learning solutions and mobile design
  • Experience working with state and federal agencies, including familiarity with the administrative, accessibility, and security requirements of government web products
  • Experience with environmental planning and policy, marine science, coastal management, or related field

How to Apply

To apply for this position, please email your resume with a cover letter outlining your qualifications to:
hr@tbgva.com
Subject: "Instructional Design Technologist Charleston, SC"


National Environmental Policy Act and Environmental Compliance Specialist Silver Spring, Maryland

NOAA’s Office for Coastal Management is looking for a National Environmental Policy Act (NEPA) and environmental compliance specialist. The Baldwin Group (TBG) will employ the successful candidate under a contract with this NOAA office, working under the direction of its environmental compliance coordinator and the program manager of its Policy, Planning, and Communications Division. The position will be located in Silver Spring, Maryland.

In addition to providing expertise to NOAA on NEPA, the position may include these responsibilities: developing environmental assessments and analyzing ways to improve programmatic consultations for repetitive Office for Coastal Management actions that require compliance with the Magnuson-Stevens Fishery Conservation and Management Act (Essential Fish Habitat provision) and the Endangered Species Act. The employee might also provide ad hoc support addressing workload challenges with environmental compliance and the National Environmental Policy Act and will document compliance with other environmental statutes, such as the National Historic Preservation Act, National Marine Sanctuaries Act, or Marine Mammal Protection Act.

Core responsibilities include, but are not limited to, the following:

  • Develop environmental assessments and environmental impact statements as well as associated documentation, pursuant to the National Environmental Policy Act.
  • Support the planning process by including, gathering, and synthesizing data
  • Document compliance with applicable historic preservation and environmental compliance mandates in each assessment and impact statement.
  • Draft the Findings of No Significant Impact or Record of Decision.
  • Support public comment processes.
  • Work with federal staff members to understand NOAA needs with respect to Endangered Species Act programmatic consultations, Essential Fish Habitat under.
  • the Magnuson-Stevens Act, consultations for multi-year efforts, and similar instruments  .
  • Support informal consultation processes, such as those under the Endangered Species Act and National Historic Preservation Act, and maintain proper documentation.
  • Comment on drafts of National Environmental Policy Act and compliance documents upon request  
  • Support other office staff members--such as the Coastal Zone Management Act and National Estuarine and Research Reserve liaisons—with these requirements, upon request.

Qualifications

Required

  • Experience in environmental compliance and the National Environmental Policy Act.
  • Experience with the development of environmental assessments and environmental impact statements.
  • Bachelor’s degree or higher in environmental planning and policy, marine science, coastal management, or related field plus three years of related experience.
  • Strong written and verbal communication skills.
  • Self-starter with ability to work in a team environment.
  • Demonstrated ability to build relationships with management, colleagues, and external partners.
  • Technical writing skill and ability to synthesize technical information.

Preferred

  • Experience working with state and federal agencies, tribes, academia, and nongovernmental organizations.

How to Apply

To apply for this position, please email your resume with a cover letter outlining your qualifications to:
hr@tbgva.com
Subject: "National Environmental Policy Act and Environmental Compliance Specialist Silver Spring, Maryland"